The Italian Data Protection Body, Guarante has ordered for the outright blockage of an Artificial Intelligence, Chatbot, ChatGPT for Illegal collection of Italians’ private data and absence of systems for verifying the age of minors.
The country made this known in a Press Statement issued last weekend.
According to the Statement, “Stop ChatGPT until it complies with privacy regulations. There is need for temporary restriction of the processing of Italian users’ data against OpenAI, the U.S.-based company that developed and operates the platform. At the same time, the Authority opened an investigation.”
“ChatGPT, the best-known relational artificial intelligence software capable of simulating and processing human conversations, had suffered a data leak (data breach) last March 20 regarding user conversations and payment information of paid service subscribers.
“In the order, the Privacy Guarantor notes the lack of a disclosure to users and all stakeholders whose data is collected by OpenAI, but more importantly, the absence of a legal basis to justify the massive collection and storage of personal data for the purpose of “training” the algorithms underlying the operation of the platform.
“Moreover, as evidenced by the audits conducted, the information provided by ChatGPT does not always correspond to the actual data, thus leading to inaccurate processing of personal data.
Finally, despite the fact that, according to the terms published by OpenAI, the service is aimed at those over the age of 13, the Authority points out that the absence of any filter for verifying the age of users exposes minors to responses that are totally unsuitable with respect to their level of development and self-awareness.
OpenAI, which does not have an office in the Union but has designated a representative in the European Economic Area, must report within 20 days to the measures taken to implement the Garante’s request, under penalty of a fine of up to 20 million euros or up to 4 percent of annual global turnover.” said the Guarante.